Return Policy
Last updated: June 2, 2026
1. Returns
We at Yohako Store, a service of Yohako Solar Farms Limited, want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
2. Return Process
To return an item, please email customer service at support@yohakostore.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Yohako Store - Yohako Solar Farms Limited
Head Office: F1179/F1196 Industrial Section, Alaba International Market, Ojo, Lagos State
support@yohakostore.com
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
3. Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
4. Exceptions
The following items cannot be returned or exchanged:
- Broken Items
- Burnt products
- Downloadable products
For defective or damaged products, please contact us at the contact details below to arrange an exchange.
Questions
If you have any questions concerning our return policy, please contact us at:
Yohako Store - Yohako Solar Farms Limited
Head Office: F1179/F1196 Industrial Section, Alaba International Market, Ojo, Lagos State
support@yohakostore.com